1.Who We Are
NOCShop is a web site owned, operated and managed by the Norton Owners Club.

2.Your Status
By placing an order through our web site you warrant that you are legally capable of entering into binding contracts and you are at least 18 years old.

3.How The Contract Is Formed
All orders are subject to acceptance by us and we will confirm such acceptance to you by on-line electronic means (the 'Confirmation'). We expressly reserve the right to refuse any order made by a customer with whom we have an ongoing dispute or from anyone we suspect of making purchases on our site by fraudulent means.

4.Prices and payment
The prices for any products ordered will be as quoted on our web site.
Please note that your credit or debit card will be debited for the full value of your order in Sterling.
Credit/debit card payments are made via our secure payment system, provided by WorldPay or by PayPal as appropriate.
Your card will be debited when payment is authorised and before we despatch your order.

5.Delivery
All products ordered via our web site that we have in stock will be delivered to the address specified by you at the time of ordering.

6.Availability
Products offered on our web site are generally available. We try to establish availability of the products ordered by you before acknowledging your order. Where a product temporarily is unavailable, you will be able, at your option, to either to wait for it to become available or to claim a refund of monies already paid.

7.Ownership
We retain ownership of any products ordered until we have received full payment for them. However, risk in the products will pass to you upon delivery.

8. Our refund policy
You may cancel your order at any time and for any reason within 15 days of delivery of the products ordered. In this case you must notify us of your wish to cancel in writing and you must return the product(s) to us at your expense in their original wrapping, intact and accompanied by all accessories and documentation that were part of the delivery. We will refund any monies paid to us in respect of a cancelled order within 30 days of receiving your note of cancellation.

9. Warranty
We warrant that any product purchased through our web site is of satisfactory quality. If you have any reservations or comments about the appearance or quality of our products, you should state these on our carrier's delivery statement. Alternatively, you must notify us of any complaints from you within 30 days of delivery. Unless we receive such a complaint from you within the period stated, you will be deemed to have accepted delivery of the products in accordance with your order.

10. Our liability and disclaimer
The Norton Owners Club, any other party (whether or not involved in creating, producing, maintaining or delivering this web site), and any of the Club's officers, accept no liability and responsibility for fraud or for death or personal injury caused by our negligence or any other liability to the extent that it may not be excluded or limited as a matter of law. As a rule, we cannot accept any liability for changes to or defects in the products that are due to the products' manufacturers. We further accept no liability for any indirect or consequential loss or damage or for any loss of data, profit, revenue or business, however caused, even if foreseeable. We accept no liability for any minor errors or omissions that can remain despite the precautions taken by us in the presentation of the products. We do not accept any liability if the site is not functioning either properly or at all.

11. Notices
All notices shall be given in writing: contact us.
Notice will be deemed received 24 hours after the web request or email is sent or three days after the date of posting.

12. Visitor conduct
You are prohibited from posting or transmitting to or from this web site any material that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or for which you have not obtained all necessary licences and/or approvals; or which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

13. Links to this site
You may establish a hypertext link to this site and/or distribute, modify or re-use the text or graphics of this site only after obtaining written permission from the Norton Owners Club allowing you to do so.